Customer Service

"Met with Aleksander back in December, absolutely loved him. We wanted something different and that's hard to find in men's rings, but Rockford has nailed it...Would definitely recommend 💕"

"What an AMAZING!! experience. My fiancé and I purchased both our wedding bands from Rockford Collection. Aleksander is such a talented artist and a wonderful host. From the moment we entered his studio, we felt taken care of. He spent a couple hours with us explaining his background, his concepts and his passion as an artist. We never felt like he was trying to hard sell us. Aleksander was also willing to customize my ropes ring with 2 tones of gold at no additional cost. Even after purchasing the rings, he would contact us with updates and make sure that we were satisfied upon the receipt with the rings. Both my fiancé and I not only see Rockford Collection as one of our jewelers but also one of our friends. THANK YOU!!!!"

"Aleksander is absolutely amazing! His customer service is as impressive as his designs. I'm loving my wedding band and the attention to detail he's put into it. He even customized one of his bands to a smaller mm for me so I could have what I felt was "the perfect ring." Thank you so much!"

"Darryl and I were married on December 24, 2019, in Natchez MS which is our hometown. We had a wonderful experience with Rockford Collection (RC). Alex was very informative and professional on our calls day or night during the entire process. We are glad that we choose Rockford Collection as our Jeweler for our "special" rings. Our families admired and inquired about our unique wedding bands. Of course, we were elated to share that they were purchased from the Rockford Collection. My husband and I remain excited about our rings while still marveling at the engraving inside. Thanks for making our rings a lifetime of memories. Darryl & Michael Washington-Grennell"

"I Recently discovered the Rockford collection for my desire to have a unique wedding band and was not disappointed, I just received it today and it's absolutely gorgeous! I bought the Getchell, top of the line quality and I'm getting compliments on it immediately. They have a huge selection and I'm already looking at one of their diamond ring offerings for the other hand. Again I can't stress enough the adage ( u get what u pay for) if u want something to stand out from all the same old same old check out their collection! Very impressed! Sincerely David E Smajda"

"If I could give them 10 stars I undoubtedly would! From start to finish my experience with Aleksander and the beautifully unique Rockford collection was smooth and accommodating. I needed the ring rushed, and they met every need. The physical look of the Getchell style ring is simple yet absolutely stunning! We will definitely recommend Rockford to friends and family, my husband has already gotten so many compliments!!!! Thank you so much Aleksander, you and your team are amazing!"

"Prices are reasonable and the rings are very unique. They are worth every penny."

"Joe & I live in Houston, Texas and are getting married on July 5, 2019. We wanted to purchase a unique set of wedding bands that represented our unique journey and relationship. After lots of researching, we came across The Rockford Collection and placed our order in January. This was one of the best decisions we made! Not only are the rings exquisite, well crafted and unique, but the experience going through this process was seamless, exciting and worth the investment thanks to Alexander. Every time I left a message, he would return my calls within minutes to less than 24 hours. No question or design idea was ever difficult or challenging for him. I shared exactly what Joe and I envisioned for our rings and he delivered that and more. These rings have become a topic of conversation with our family and friends. They are eye catching and uniquely tell our love story thanks to Alexander's attention to details. If you are looking for a pair of rings to tell your love story's unique journey, then The Rockford Collection is the company for you. I promise Alexander will deliver and you will never be disappointed. Thank you Alexander and Rockford Collection for truly making our experience an amazing one!! Lynda & Joe from Houston, Texas Update (July 18, 2019): We've included pics of our custom made rings from our honeymoon and wedding day."

"Procrastinated and bought the ring last minute. They promised me that it would arrive in time for the wedding. Was delivered as promised, and was ABSOLUTELY stunning in person."

"I just wanted to take this moment to express my sincere gratitude. I really appreciate everyone's effort, coordination, and professionalism in truly designing a most exquisite ring. Thank you Alex for speaking with me and overnighting the ring. It came on time in preparation for my departure. EVERYONE LOVED the ring upon seeing it for the first time. If you are looking for a one of a kind unique luxurious ring then look no further, the Rockford collection is truly breath taking, whether you are in a business meeting, vacationing, out and about on the night scene, or getting married. The Rockford ring will catch anyone's eye with its elegant look and appeal. Thanks so much Rockford."