Rockford Collection Gift Card

Every Rockford piece is accompanied by a Certificate of Authenticity. This document confirms the legitimacy of your jewelry, detailing the metal type, gold purity, gemstone specifications (where applicable), and the piece’s unique Rockford reference.

It serves as your official proof of origin, quality, and craftsmanship — and should be kept in a safe place along with your purchase documents.

✔ Certificate of Authenticity with All Products
✔ 100% Natural Diamonds
✔ 100% US Refined Gold and Platinum
✔ Free Cleaning, Polishing & Plating
✔ Free Stone Tightening
✔ Personal Approach & Instant Response

Our limited warranty offers free diamond and gemstone tightening, cleaning, re-polishing and rhodium plating.

Unexpected repairs not covered by our Standard warranty can be costly. This is why we highly recommend our Extended Warranty program, which covers repairs that are not included in our Standard Warranty. From full coverage to the absolute basics, we offer multiple Extended Warranty plans for every budget and lifestyle.

Shipping within US is Free on all Rockford products. All orders are shipped fully insured through FedEx or UPS Express services with Signature Confirmation.

Please note the production time for each ring 15+ business days, due to the fact that each ring is made per size and per order. Allow an additional 2-3 business days for Express shipping.

For rush deliveries, before placing an order, please contact us immediately at 888.766.9122

Free International Shipping to the following countries: Canada, Australia, Fiji, New Zealand, United Kingdom, Bahamas, Bermuda, British Virgin Islands, Cayman Islands, Greenland, Monaco, Norway, Switzerland, Japan, United Arab Emirates, Saudi Arabia, Malaysia, Singapore, Indonesia.

To request shipping to other counties please contact us here

All international packages are shipped via FedEx or UPS services.

All items shipped internationally will be subject to any shipping back to the USA covered by the client.

Please note that some countries will charge additional fees at local customs (U.S. customers are not subject to any extra charges). Most countries will charge only VAT based on the declared value of the package to be paid upon delivery (most European countries) or import duties (Canada, Australia).

These charges are the buyer's responsibility as they are not additional shipping or insurance charges.

All Ready to Ship rings and accessories are pre-made and in stock, allowing for our processing time to be significantly shorter. Ready to Ship pieces are shipped with Express Delivery within 1-2 business days after we receive your order.

For international orders, please allow an additional 5-7 days for shipping and delivery depending on the location of the destination. Rockford is not responsible for any delays once the shipment has been dispatched to the shipping carrier.

Rockford Collection offers 14-day return and exchange for unworn products. If for any reason you are not completely satisfied and wish to return or exchange your purchase, please notify us within 14 days from the delivery/pick up date and follow shipping instructions below.

Please take note of the following restocking fees for returns and exchanges based on the total price:

To qualify for a return or exchange products must be in their original condition without signs of wear or damage and have all original packaging. Refunds will be issued to the original payment method used to place the order.

All custom orders are final sale and are not eligible for refund or exchange. Custom orders are limited to exchange for size only within 14 days of receipt.

Please email info@rockfordcollection.com for information if you need assistance.

for return, exchange or repair

1. Ship the jewelry in our original jewelry box. If the box is missing, place it into any small box so the jewelry doesn’t get damaged while in transit.
2. Include a warranty card or a note with your original order number which starts with RC#...
3. Specify what needs to be done to the jewelry on a note.
4. Ship the jewelry using a hard shipping box (not a soft envelope) via Fedex or UPS insured mail to address bellow:
“SHIPPING DEPARTMENT RC - FL”
2200 NW 2nd Ave #112
Miami, FL 33127
5. Follow up with an email after shipping the package.

Please note customers are responsible for return shipping labels. Rockford Collection is not liable for any lost or damaged items while shipping to Rockford Collection facilities.