Rockford Extended Aftercare Program
Make It Last
Everything you need to know about Rockford’s Extended Aftercare Program
*Limitations and exclusions apply.
Read our terms and conditions.
The price of your Extended Aftercare program depends on the initial cost of your jewelry.
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Swipe to See All Plans
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Out of Pocket Repair Cost | RF Limited Lifetime Warranty | Silver Extended Aftercare | Gold Extended Aftercare | Platinum Extended Aftercare |
|---|---|---|---|---|---|
| Plan Length |
Lifetime Cost: Complimentary |
2 years Cost 10% of product |
3 years Cost 15% of product |
5 years Cost 20% of product |
|
| Polish / Replating / Stone Tightening | Free | ||||
| Everblak Replating | Free |
Up to two times* |
Up to three times* |
Up to four times* |
Up to five times* |
| Silicone Band Replacement | $50 | ||||
| Cord Replacement | $50 | ||||
| Prong Repair | $20 | ||||
| Shank/Band Repair | $120 - $500 | ||||
| Missing Screw Replacement | $50 | ||||
| Broken or Missing Stone Repair* | $45-200 |
Up to .10 ct |
Up to .30 ct |
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| Broken Link Repair | $150-190 | ||||
| Broken Chain | $55-155 | ||||
| Broken Clasp | $60-230 | ||||
| Earring Post & Back Repair | $50-180 | ||||
| Bale Replacement | $80-360 |
Over time, repair costs can add up. Even the most cherished rings can be damaged by daily wear and tear. With the Extended Aftercare plan, your ring is guaranteed to be repaired and protected by the same hands that crafted it the first time.
Accidents happen to even the most careful individuals. Don’t get caught with unexpected repair fees and an unwearable ring. Protect your Rockford piece against accidental damage not covered by our lifeetime warranty.
Every Rockford Collection product comes with lifetime coverage for cleaning and polishing, re-plating, and diamond/gemstone tightening.
Rockford’s Extended Aftercare program provides coverage for accidental damage not covered by our lifetime warranty, and can help cover the cost of unexpected repairs.
Absolutely! All Rockford pieces are eligible for an aftercare plan. Pieces purchased over 14 days prior to the Extended Aftercare plan must be sent in for inspection before approval of an aftercare plan.
Rockford’s Extended Aftercare pricing is based of a percentage of the final cost of your Rockfford accessory.
When filing a claim with Rockfford, you will need to provide either your RF order number, email addres, or another identifying piece of information.
